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Updates and articles of interest concerning business innovation.

Planned Maintenance in the Yard is Always Better than Unplanned Breakdowns in the Field

A preventive maintenance and repair program provides better customer service and lower costs than a “break-fix” strategy. When equipment breaks in the field:

·      Disrupted Customer Service, More Management Stress

·      Higher Labour Costs

·      Lost Profit, maybe a Lost Customer

·      Higher Repair Costs, More Downtime

·      Small, Inexpensive Problems become Big, Expensive Problems (“Cascading Failures”)

Maintaining Equipment as Specified helps it Perform as Designed

Equipment will not perform as designed by the manufacturer unless it’s maintained according to the maintenance schedule set by the manufacturer, and equipment is fixed when it breaks.

·      Same Revenue, Lower Capital and Operating Expenditures with a small, well-maintained fleet

·      Maintenance to Manufacturer Schedules is Cost-Effective

·      Spot and Fix Small Problems before they become Big Problems

·      Plan Maintenance to Minimise Customer Service Impacts, Lower Repair Costs, and Reduce Downtime

·      HIgher Job Satisfaction, Fewer Human Resource Problems

·      Better Reputation with Enforcement

·      Better for the Environment

Make Better Decisions with Better Information

Fleet management telematics applications (e.g. Fleet Complete, Verizon Connect) can simplify and track and manage repair and maintenance information to help management make better, evidence-based decisions.  These applications are typically purchased to improve operations by providing a real-time display of vehicle location and status. Each vehicle is tracked with a GPS unit that provides position, direction and speed information over a cellular network to a central application accessible to management over the internet anytime and from anywhere.

·      Multiple Maintenance Schedules for Many Assets all in One Application. 

·      Automatic Notification of Maintenance Items

·      Track Repairs and Upgrades

·      Simplify Fleet-wide Management of Repairs, Maintenance and Upgrades

·      Support Warranty Claims with manufacturers, Demonstrate Due Diligence with insurers

·      Analyse Data to Improve Reliability and Lower Costs

·      Make Better Capital Asset Purchase Decisions

Next Steps

If you’d like to discuss how to better manage repairs and maintenance in your company, drop me an email at greg@seahawkbi.com to arrange a call. I have expertise in blower-truck operations, fleet asset management systems, project management, and change management.

Greg Steer